966OK Withdrawal Guide: Complete Step-by-Step Instructions
This guide covers everything you need: how to withdraw funds from your account to bKash, Nagad or Rocket, how to complete KYC verification, and what to do if your money does not arrive. Each step is explained clearly in simple English, so even your first withdrawal will be hassle-free.
Withdrawal Limits & Timing: Quick Overview
Keep these three numbers in mind before withdrawing from 966OK.
For your first withdrawal, additional identity verification may take up to 2 hours. If you are on VIP level Plus or above, your daily limit will be higher — visit the 966OK Bonus & VIP page for full details.
Steps to Withdraw Money from 966OK
Whether you are using the mobile app or a browser, just follow the steps below.
-
Log in to your account
Log in to the 966OK website or app using your username and password. Download the app for faster login next time.
-
Go to the "Withdraw" option
Tap the wallet icon at the top right of your dashboard. From the dropdown menu, select "Withdraw".
-
Choose your payment method and enter the amount
Pick bKash, Nagad, Rocket, or bank transfer — whichever you prefer. The minimum withdrawal is ৳800 and the daily maximum is ৳25,000.
-
Enter your mobile number or bank account number
Type in the number where you want to receive the money. It must match the number registered in your account profile.
-
Confirm your request
Review the details and tap "Confirm". Your money will reach your mobile wallet within 20 minutes. Take a screenshot of the transaction ID for your records.
Before your first withdrawal: how to complete identity verification
You need to complete identity verification before making your first withdrawal at 966OK. This is a one-time process — all future withdrawals can be done directly after that.
What documents do you need? Any one of the following will do:
- National ID Card (NID) — photos of both front and back sides
- Passport — photo of the data page, all details must be clearly visible
- Driving Licence — clear photos of both sides
4 steps to upload your document
- Open "Document Verification" from your profile menu.
- Select your document type (NID / Passport / Driving Licence).
- Take the photo in good lighting — blurry or partially covered images will not be accepted.
- Submit and confirm. Verification is completed within 24 hours.
Which payment methods are available for 966OK withdrawals?
You can withdraw using four methods. The average processing time and key features of each are listed below.
- bKash Withdrawal ~20 minutes Most convenient
- Nagad Withdrawal ~20 minutes Fast processing
- Rocket Withdrawal ~20 minutes Bank-linked
- Bank Transfer Withdrawal ~20 minutes Best for large amounts
Common reasons for withdrawal rejection
- Identity verification not completed
- Bonus wagering requirement (17x) not met
- Mobile number does not match the profile
- Daily limit of ৳25,000 exceeded
- Active issue on the account
- Minimum Withdrawal
- ৳৮০০
- Daily Maximum
- ৳২৫,০০০
- Processing time
- 20 minutes
- Payment methods
- 4
- 18+ only
- SSL Encryption
- 24/7 Support
- bKash & Nagad
Which mobile wallet should you choose and when?
bKash, Nagad, and Rocket are all supported on 966OK, but depending on your situation, one may work better for you than the others.
| Method | Best when | Key advantage | Keep in mind |
|---|---|---|---|
| bKash | Small to medium amounts, when you need the money quickly | Widest network across Bangladesh, cash-out agents available everywhere | Use the number registered to your account |
| Nagad | If you want to use Postal services or need faster processing | Linked to government services, good coverage in rural areas | Withdraw from your Nagad personal account |
| Rocket | If you have a Dutch Bangla Bank account or want to transfer larger amounts directly to your bank | Direct connection to your bank account | Cash out is easy if you have a DBBL card |
| Bank Transfer | If you want to withdraw ৳10,000 or more at once | Maximum security, transaction records kept at the bank | Account name must match the name on your profile |
Average processing time for all methods is 20 minutes. It may take a little longer during peak hours (8 PM–12 AM). If you face any issues, contact our 24/7 live chat.
Money not arriving? Find the cause and fix it
If more than 20 minutes have passed after submitting your withdrawal request, use the table below to identify the issue yourself.
| Issue | Possible reasons | What to Do |
|---|---|---|
| Request is stuck on "Pending" | Identity verification is incomplete, or the 17x wagering requirement on your bonus has not been met | Go to your profile and check your verification status. If wagering is pending, complete it first. |
| Request is showing "Rejected" | Mobile number does not match the number on your profile, or the daily limit (৳25,000) has been exceeded | Correct the number and try again. If you have hit the daily limit, try again the next day. |
| Money has been sent to the wrong number | Typing error, or the full number was not entered | Contact live chat immediately with your transaction ID and the correct number. The sooner you report it, the easier it is to resolve. |
| Deposited amount is not showing in your account | Temporary delay at the payment gateway, or transaction reference was not saved | Wait 30 minutes. If it still does not appear, contact support with your deposit slip number. |
| First-time withdrawal is taking more than 2 hours | KYC document verification is in progress, or the image quality is not sufficient | Check whether your uploaded photo is clear. If not, upload a new one. |
| Money is not arriving via bank transfer | Account name does not match the name on your profile | Update your bank registered name in your 966OK profile or let support know. |
If none of the above solutions work, speak directly with our 24/7 live chat. Keep your transaction ID and a screenshot of the issue ready — it will help resolve things faster.
Most common questions about 966OK withdrawals
What should I do if I want to withdraw less than ৳800?
The minimum withdrawal limit at 966OK is ৳800. If your balance is below that, play some games to build it up. Using cashback or reload bonuses can also increase your balance quickly. Cashback is added to your balance daily at a rate of 1.4%.
How long does the first withdrawal take?
The first withdrawal may take up to 2 hours due to KYC verification. If your documents are already uploaded and verified, all future withdrawals will be processed in an average of 20 minutes.
Can I withdraw money more than once a day on 966OK?
Yes, you can make multiple withdrawal requests — but the total must not exceed the daily limit of ৳25,000. The daily limit increases to ৳40,000 at VIP Plus level and up to ৳65,000 at Prime level.
What do I need to do to withdraw bonus money?
To withdraw bonus funds, you need to fulfil the wagering requirement. 966OK has a 17x wagering requirement — meaning if you receive a ৳1,000 bonus, you need to place ৳17,000 in bets before it becomes withdrawable. You can check your wagering progress in the bonus section of your dashboard.
I don't have an NID — can I complete KYC with my passport?
Yes, you can verify your identity using a passport or driving licence as well. As long as the photo is clear and the document has not expired, verification is usually completed within 24 hours.
Can I make withdrawals through the mobile app?
Yes. Download the 966OK app (version 3.4.6, Android 8.0+) and withdraw directly — it loads faster than the browser. Download the APK here. Installation requires only 41 MB of storage.
No account yet? Create one now
Register on 966OK, get up to 150% bonus on your first deposit, and get started with a minimum deposit of just ৳250.
18+ · Responsible Gaming · Wagering conditions apply